Overview:
This article helps you design a repeatable self-serve workflow: discover → learn → apply → iterate — so you continuously build competence without heavy manual support.
What you’ll learn:
- A recommended workflow you can adopt for your team
- How to combine Community, KB articles, and Academy for best effect
- How to measure and improve your learning outcomes
Steps:
- Discover: Browse the Community for tips or recent questions relevant to your goal (e.g., improving segmentation).
- Learn: Take a relevant Academy lesson and read a related KB article.
- Apply: In EmailMonkey, implement what you’ve just learned (e.g., set up a new segment or automation).
- Iterate: Monitor results via analytics, revisit the KB or course if needed, and refine your approach.
Capture your outcome (e.g., improved open rate, faster campaign build time) and share your success in the Community.