Product Q&A

I’m struggling for some reason, can someone help me figure out how to turn on the analytics within my instance? I’m juust not understanding how to do that. Can someone help me out

The career conversations with EmailMonkey leadership have been such a unique benefit. Honestly, those chats have shaped how I think about customer advocacy and my own career path. If you’re close to Platinum, keep going—it’s more than just rewards, it’s about opening doors you didn’t even know existed.

I’m new to EmailMonkey and I’m not really sure how to manage all the subscribers. Does anyone have a tip or trick or how-to for accomplishing this?

Is any else facing issue while logging in?

Hey Jungle Gym! I have a poll I’d love your input on! Okay

Pls contact me at: 06123455678

Please help me asap:  you can call me at: 0612345678

any help would be appreciated?

Hey folks — new-ish Email Monkey user here, so apologies if this is obvious, but I can’t seem to figure out a clean way to A/B test subject lines within a single campaign send. I’ve poked around the Campaign Builder and saw the “Variant” option, but it seems more geared toward full content changes rather than just subject line tweaks. What I’d really love is a simple way to send two versions of the same email (same content, same audience) with just the subject line swapped, and then let Email Monkey pick the winner automatically based on open rate after a short test window. Is that something I’m just missing? Or is there a recommended workaround that folks are using? I’d rather not split my list manually or duplicate campaigns unless that’s the only path. Bonus points if you’ve figured out how to do this without impacting deliverability or engagement stats too much. Would love to hear how others are handling this. Thanks in advance — this community has already been a huge help!

Hey folks,I’ve been trying to upload files but keep getting error messages. Has anyone faced this? How did you solve it?

I can’t seem to log in to my account this morning. Has anyone else had this problem? Any quick fixes?

What best practices do you follow when creating email campaigns on Email Monkey to achieve higher engagement rates?

Building MVP  needs a template

How do i enable SSO for my org?

Is there a global refresh button for AI Cheat Sheet or do you have to do this company-by-company?

I’m looking into integrating Email Monkey with my e-commerce platform. Has anyone done this?

I really wish Email Monkey had an automated drip campaign feature. Does anyone else think this would be useful?

I’m looking into integrating Email Monkey with my e-commerce platform. Has anyone done this?

Anyone here has tips for making stunning custom email templates using Email Monkey?

Hey EmailMonkey Tribe, We heard your feedback and we want to make it happen! Can you let us know where we can improve our reporting capabilities?

Hi,I would like to add few additional fields on a forum. Can we create custom fields to use them on forums.

Need help on managing Subscriber

I’m Sean, CMO at Google, and I’ve recently started exploring the robust features of EmailMonkey. I’m particularly interested in the platform’s capabilities regarding advanced personalization.Could someone elaborate on how EmailMonkey handles dynamic content personalization within emails? Specifically, I’m curious about integrating real-time data, such as weather or user activity, to customize email content. Additionally, how does the platform support personalization at scale, particularly for large datasets and diverse customer segments?Appreciating any insights or tips from the community!

Hi, We’re using Salesforce as a CRM, and would like to push Salesforce data (Calls, Opportunities) into Company. Is that possible and how would I go about getting this started?- Josephine