Getting Started with community

Hi dear colleagues,How do you analyze sentiment in your community? And also do deeper topic/theme analysis to identify trending themes in the community?I’m trying to understand if the only way is to involve data engineers or maybe there’s already a nice tool for this. I know Orbit could do this, but it’s no longer available after acquisition.


How to Create an Email Marketing Campaign?

Hey y'all, I have a question around uh Emo Monkey's Banana Blast campaigns. I just really want to send it to a specific segment. I don't want to send it to everybody. I have not found a way to be able to do this. Does anybody have a workaround for this or best practices they could share around workarounds for this? 

Hi dear colleagues,How do you analyze sentiment in your community? And also do deeper topic/theme analysis to identify trending themes in the community?I’m trying to understand if the only way is to involve data engineers or maybe there’s already a nice tool for this. I know Orbit could do this, but it’s no longer available after acquisition.


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Hey Community-friends!We thought it might be fun to know who’s who, while we’re actively engaging on our community. I’ll start!The name’s Frank! I have been with Company for about 2 years, having started at the Support Department to eventually climb my way up the ranks to be your trusted Community Manager! I live in The Netherlands, have a wife and 2 kids. Hit me up if you have any questions, concerns or just to say hi! (emoji)Looking forward to meeting you all!- Frank