Overview:
Your fast-track to solving everyday challenges in EmailMonkey via our Self-Serve Knowledge Base — so you spend less time waiting and more time creating.
What you’ll learn:
- How to quickly search for help articles
- How to interpret and apply tutorial content
- When to escalate to Community Q&A
Steps:
- In EmailMonkey, click the Help icon or go to the Knowledge Base section.
- Enter search keywords like “automation workflow step not triggering” or “segment performance low”.
- Filter by category: Onboarding, Campaigns, Automation, Analytics.
- Open the relevant article and follow the troubleshooting or how-to instructions.
- If the article does not solve your issue, link to the Community discussion or open a support ticket.